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Best Qantas FF rewards card
Reviewed by Krythe
It’s a MasterCard, so it is accepted in more places than Amex, and it has no international transaction fees, which is great for online shopping and going overseas. This makes it well worth the price for the moderate spender who wants a Qantas FF card (if you want it cheaper, consider the qantas Am Express Discovery Card, but it doesn’t have the above features).
Great for overseas trips
Reviewed by Robert
The Bankwest Platinum Qantas card is great for overseas trips and purchasing goods and services online from overseas as there are no foreign transaction fees. At $150 p.a. it also comes with travel insurance and is linked to my Qantas Frequent Flyer account. I received 50,000 miles when I opened the account, but the rules have changed so it is harder to earn points. I am also not sure if the foreign transaction fee—which is waived—is recovered via a lower exchange rate, which is hard to compare. It is easy to use and access online. Providing fees don’t go up too much, it appears to be good value.
Great for travelling
Reviewed by Yvette
I originally got this card for the 'no foreign transaction fees’, which is great, but since they have reduced the interest-free days and also the amount of QFF points redeemed
Good rewards for a non-AmEx card, dispute problems
Reviewed by Mark
It’s an average card with a medium fee. The benefits of travel insurance and no overseas transaction fees are also a plus.
As with all non-American Express cards, the points earning rate is not great, but better than nothing if you pay the card off in full.
The circa 20-day repayment period is also very short, so be prepared to settle your card quickly every month.
The online banking is good and interfaces nicely with your other Bankwest accounts.
The major downside was that the application process was laborious, time-consuming and arbitrary as to who gets approved. Also another real bugbear is disputing transactions. This requires paperwork, and quite significant amounts of it. This has to get faxed or posted to a back office department which takes quite a long time to acknowledge the claim. Refunds take even longer – sometimes up to four weeks. They require you to pay the amount rather than marking the amount as disputed, to be resolved later. There are also fees if your claim is rejected. The staff at branches are not able to do much and always refer you to a back office team or email address.
I am only recommending this card for its reward program. The other aspects are very poor indeed.
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